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Contact Us

Customer Service

If you have any queries, we have a Help Centre that will tell you how to use our site, order from us, start an account and track the progress of your order. Alternatively, you can create an account by clicking here. You can also log in to an existing account here to send a message to our customer service team using the contact form. Please note: You must login to your account to use the contact form.

HYROX Race Events

If you have any questions related to HYROX races, please note these are managed directly by HYROX and not through this website. Common enquiries include general and pre-sale questions, event information, race formats and divisions, as well as race-day logistics such as wave time requests, event locations, parking, and schedules. For all race-related queries, please visit hyrox.com.

Track Your Order

You can find the tracking for you order here. Alternatively, you can log in to your account to find your account information here. From here, you can also reorder from your previous purchases to easily ensure you never run out of your favourite HYROX products.

Feedback

We are always looking for ways to improve and would love to hear your opinions. Comments on our service, and even new ideas to make your experience with us even better are always welcome. You can let us know what you think by getting in touch our Customer Service Team. You can find the Customer Service section here.